Contact & Support
Fast, clear, human support. Use the options below to reach our team, or submit the form and we’ll respond within our stated timeframes.
Hours: Monday–Friday, 9:00–17:00 (local time)
Talk to Us
Send a Message
Provide as much detail as possible so we can route your request quickly.
Support Topics
Orders
Order status, changes, cancellations, address corrections.
Products
Availability, specs, compatibility, guidance.
Returns
Eligibility, windows, packaging standards, refunds.
Billing
Charges, payment methods, invoicing.
Partnerships
Vendors, affiliates, media, collaborations.
Other
Anything else—give us context and we’ll route it.
Office & Mailing
Head Office
Second Floor Afrimode Building
Ntambessi Junction, Nkwen, Bamenda
00000
Cameroon
+237 6 55 11 86 83
Business Hours
- Mon–Sat: 09:00–17:00
- Sun: Closed
- Holidays: Response times may be longer
FAQ
How fast do you respond?
We aim for first response within 1–2 business days. Complex cases may require additional time for investigation.
What should I include in my message?
A clear subject, your order number (if any), and concise details. Screenshots or photos help us diagnose quickly.
Can I request a call?
Yes. Include your phone number and preferred time window; we’ll schedule when an agent is available.